Shipping policy
Effective date: August 1, 2026
Processing and production
Standard production is usually 5–20 days after sample approval. Larger quantities and complex craftsmanship may require additional time. The confirmed schedule is stated before production begins.
Destinations and methods
We support serviceable destinations worldwide, excluding areas where transport is unavailable because of war or restrictions. Available methods may include small-parcel lines and express services. The final method and cost depend on destination, order size and serviceability.
Shipping charges, taxes and duties
Shipping charges, duties, taxes and import fees are handled according to the quotation, invoice or agreed shipping terms. Unless the written project terms say otherwise, the buyer is responsible for destination-country taxes, duties and customs information.
Delivery issues
Provide a complete and accurate address. Contact liam@925pro.com as soon as possible if a parcel is delayed, missing, damaged or appears tampered with. Keep packaging and provide photographs when requested so we can review the issue with the carrier.
Contact
For a delivery estimate, send the destination country, order quantity and project details.